Apartment Rentals

Customer Service

Independentowners.com is passionate about providing exceptional customer service. We aim to exceed your expectations and believe that our approach to customer service makes us easy to do business with. We are committed to providing a high quality professional service that helps our customers generate enquiries about their villa and apartment rentals and we aim to always provide clear, consistent, accurate and prompt information.

We aim to please

New Members can expect to be contacted regularly by our team in the first few days and weeks to help you get started with your website. Once established and comfortable with working with your website… Newsletters, helpful articles and news items regularly pop into your Inbox to keep you updated.

If you have a question, query or complaint or would like to provide feedback on our service, good or bad then please use the Customer Service or Contact Us links found throughout our website.

We aim to respond to any enquiry within 48 hours, though in practice the reply is normally well within that time frame. Preferring to be proactive rather than reactive our team is constantly improving the internal processes to make the creating, managing and the day-to-day running of websites even easier.